Shipping and Return Policy

 

We guarantee that the product will arrive in good condition or we will return the full purchase price of the product excluding shipping costs.

  • You may return an item for refund or replacement within 10 days of the shipment  date.
  • Shipping and handling charges are non-refundable.
  • The packing slip must be enclosed with all returned items and please state the reason for returning the product.  
  • Please be aware that you must return all items in the new original condition and in all the original packaging.  
  • When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return.
  • You may want to insure your return package; we cannot be responsible for lost or misdirected returns.
  • If you paid for your order by credit card, the credit will appear on your billing statement.
  • Your packing slip will indicate where you need to send your returns.  
  • If you have any questions regarding your order, please feel free to contact us at service.cbtt@rogers.com






 


Powered by sitecreatorplus.com